Welcome to Quiltcountry where all of the items are handmade, by me. I am a long time quilter and seamstress and spend a good portion of my time sewing and designing my quilts and quilted purses. I do enjoy custom work and can make a quilt of your choice. Feel free to contact me with any question or requests.
Payment in full is required prior to shipping.
For Shipping within the United States, I will ship USPS first class (under 3.5 oz) or priority (over 3.5 oz) mail with USPS Delivery Confirmation® service within 2 days of payment, unless there is a request for special handling of an item. I almost always ship by next business day. International orders: 1. I will ship USPS first class and send you the Customs declaration number when I notify you the item has shipped. I understand that delivery confirmation is available for most countries at this time. If available I will send you the information for tracking. 2. International postal fees have recently increased; postage estimates may not be exact- you may contact me with your location and I will check with the post office for an exact amount. Requests for a personalized label or special wrapping may take longer. I will communicate with you directly on such possible delays. You may request any additional services provided by the post office, such as insurance, and I will adjust the shipping charges accordingly. Please try to include such requests at the time of ordering, as I try to ship ASAP!
Refund & Exchange Policy
I have made every effort to provide details in both text and photographs to insure a clear representation of my products. I want you to be happy with your quiltcountry purchase. I will allow a return of any item you are not satisfied with, if I am contacted within 3 days of delivery and I receive the item in new condition, as it was mailed out by me, with no damage, debris, or odors. I will refund the full price of the item minus all shipping fees upon my receipt of the returned item. I will ask for details on your return shipping that include tracking information for both of our benefit. Personalized items are nonrefundable. Custom orders are nonrefundable.
Custom orders: When placing a custom order be assured that you will receive updates and photographs of all items prior to your final purchase. My general policy is to price my items using my vast fabric collection. I will be happy to create an item in a fabric that I do not have - there will be an additional fee for fabrics not available in my stock. Custom orders are paid for when I begin work on your item and are non refundable.