Introduction

Digital items are non-refundable due to the nature of the item. Inmate clothing items made are non-refundable due to health and hygiene reasons. Custom or personalized products are non-refundable. Perishable products are non-refundable. (example is food items) Sale items are non-refundable. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Payment Policy

All payments are made through PayPal

Shipping Policy

Processing time The time I need to prepare an order for shipping varies. For details, see individual items.

Refund & Exchange Policy

Because of the nature of the items the following are non-refundable: Digital items are non-refundable due to the nature of the item. Inmate clothing items made are non-refundable due to health and hygiene reasons. Custom or personalized products are non-refundable. Perishable products are non-refundable. (example is food items) Sale items are non-refundable. I gladly accept returns and/or exchanges for damaged or defective items excluding items listed in non-refundable category. Just contact me within: 14 days of delivery Ship items back to me within: 30 days of delivery Buyers are responsible for return shipping costs.

Other Policies

I don't accept cancellations: But please contact me if you have any problems with your order.

Contact Information

Please contact me at purplehazecrochet@gmail.com

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