Welcome We here at Primal Pets strive to offer the best possible kitty toys. Our toys are thoroughly tested by our 7 (yes, 7) Primal Kitties and receive the "paws up" before ever being offered to fellow Primal Kitties. We hope that your kitties have a perfectly wonderful time with the toys for years to come.
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Shipping Flat rate shipping, $3.95 US. All orders ship via USPS First Class Mail. TURNAROUND TIME: Each toy is handmade in our home studio located in Springdale, WA. We try to make and send orders within a day or two however, our typical turnaround is 5-7 business days. We will contact you if there will be any delays.
Refund & Exchange Policy
Refunds and Exchanges We hope you enjoy your new Primal Kitty toy! If for any reason you are not satisfied, contact us within 7 days after receiving your order. You may return the toy but it must be in original and unused condition. Once received we will gladly refund you the full purchase price, however shipping charges will not be refunded. =^..^= Thank you for choosing Primal Kitty toys! Your Kitty will go wild!