Pretty Shiny Beads's Policies
Every piece is hand-made and unique designed and crafted by myself in Phoenixville, Pennsylvania. All of the findings are nickel-free. For earrings, if you prefer a higher-grade metal than described, I can swap out the findings on request. I cannot guarantee that I can swap out the findings on necklaces and bracelets, but ask anyway, if I can I will.
I happily accept Paypal or Money Orders. Sorry, no checks please.
All shipping is done via Priority Mail for $7.50 per box.
Refund & Exchange Policy
Satisfaction: Because no two pieces are alike – although on good days I can get pretty close– especially on items such as earrings, I cannot guarantee that as a pair they will be 100% identical (more like 95%-99%). I will not accept an exchange due to slight differences within pairs of earrings. If for some other reason you are not happy with the jewelry, please contact me within 7 days. Once the jewelry is returned and in good condition I will issue you a refund (minus shipping costs). Damages: If the jewelry arrives damaged, please contact me and send me photos of the packaging and the jewelry. Once the jewelry is returned to me (in its current condition) I will issue you a refund. I do everything I can to make sure that every piece of jewelry is durable and will be good for years. However, stuff happens and sometimes even the most well-crafted jewelry breaks. If that happens within 3 months of your purchase, please contact me. Once you have shipped the piece back to me, I will do my best to repair it. If a repair is not possible, then I will refund your money.
This jewelry is not intended for children (sorry kids). If you do purchase a piece for a child, then you do so at your own risk. Some of the materials may be classified as a choking hazard. Also, some of the jewelry may not be a durable in a child's hands as it is in yours.
Questions? Comments? Ask away! You can contact me at firstname.lastname@example.org.