All items at Pretty Little Loops are ready to ship. Your item is guaranteed to ship within one business day. You will receive an update and tracking information when your order ships. My refund policy is as follows: I inspect each item thoroughly before shipping. I package each item with care and always provide tracking info. If for any reason you are unhappy with your purchase, you may return it for a full refund. Please send the package back to me and once I receive it in new condition, the refund will be applied to your account. I do not reimburse for return shipping. You have 14 business days from the date of sale to refund your item. After 14 days, the sale is considered final. There will be no exceptions at this time. Please feel free to contact me if you have any questions.

Payment Policy

Shipping Policy

Refund & Exchange Policy

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