Prairie Jewelry Designs's Policies
I am a mother of 3 beautiful children, and I have a wonderful, supportive husband who is my partner-in-crime in our crazy life! We also have 2 Golden Retrievers and 1 cat that completes our family. It's a full house! I am allergic to Nickel, and was always having difficulty finding earrings I liked that were nickel free, AND that I could afford! This led me to a bead store in town where I was able to purchase nickel free ear wires, and that's where it all started. I opened up my business at the end of 2013, and recently started attending local craft fairs, selling my hand crafted jewelry. I design all of my own jewelry, and hand pick all of the components/beads myself. Every ear wire/post I use is Nickel FREE - always! I strive to create beautiful, quality jewelry at affordable prices. I hope you find something you love in my shop! Regards, Dena Sekel Owner/Designer
Payment can be made via Paypal or Credit Cards. Payment must be made within 48 hours of purchasing, or the sale will be considered cancelled and the items will be re-listed. I will ship items purchased within 48 hours of receipt of payment.
Items will be shipped within 48 hours of receipt of payment. All items will be shipped via USPS unless otherwise noted. Buyer can request UPS, but is responsible for any additional shipping costs as a result. Now shipping to Canada, China & the United Kingdom via USPS First Class mail! Please allow enough time for items to be delivered. Seller is not responsible for any customs or import fees for items being shipped out of the United States.
Refund & Exchange Policy
Happy Customers = Happy Shop Owner!!! If you have any questions or concerns after receiving your order please contact me right away. All items are 100% guaranteed to be free of damage and/or defects in the construction. Defects must be reported within 5 days of receiving item. Custom orders are final - money will not be refunded unless there was a defect in the quality or craftsmanship of the item.
Don't see the exact item you want? I'll custom create one just for you! Please convo me with what you're looking for - aren't sure what you want? - let me design something for you! We can custom design something together that's sure to please. Custom orders generally require a 50% non-refundable down payment. All design plans, materials list and price will be agreed upon and will be in writing before down payment is required. CUSTOM BRACELET SIZING: Wrist should be measured at wrist bone, and should be snug (not tight) around wrist. If the measurements you provide me are not accurate (please do not include "slack" in the measurement, as I already take this into account when making the item), I will be happy to adjust the size for a fee (normally $15 - shipping is included). PLEASE contact me to discuss before sending item back for resizing.
I can also be contacted via email at email@example.com.