Payment NEW JERSEY RESIDENTS are required to pay 7% tax. Shipping & Packaging I ship orders twice a week. All orders are packaged with care to ensure a safe arrival to your door. Refunds & Exchanges If you are for some reason not thrilled with your purchase, please contact me before leaving anything but a positive review and I will make it right. My most important goal is that you feel wonderful, soft and happy using Positively Moi products. Because of the nature of these products, and state laws, we are only allowed to accept returns if the item is unopened and unused. We will accept returns for Exchange Only. Item must be returned within 7 days of receipt. Buyer pays return shipping cost. Please contact us prior to returning an item. Additional Policies and FAQs Our Product Because our products are natural and not preserved with toxic chemicals, they are made in small batches to ensure maximum freshness and quality. Therefore, they may take up to 3 days after you order for them to ship, although we will try to send them ASAP Color & Texture Since all Positively Moi's products are natural, variations in color & texture can occur. Formula Changes Positively Moi reserves the right to adjust any product's ingredient formula due to availability. These changes will be posted on listing immediately. Returning customers are advised to check list of ingredients each time. Please keep all products in a cool, dry place. For questions, please email

Payment Policy

Shipping Policy

Refund & Exchange Policy

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