Pink Lily Knits's Policies
Each item is handmade with the best care. I make sure that everything I make is created with you in mind.
I accept Paypal.
I will ship primarily with USPS. I always purchase tracking with my items. I would prefer to ship to the US only, but I can make exceptions. Shipping is for the US only. If you are located outside of the US, contact me for a quote on shipping.
Refund & Exchange Policy
Each item is inspected very carefully by myself, and others, to make sure nothing is damaged before it goes out. If you receive something damaged, please send me a photo immediately and we can get it resolved. I will not accept returns or exchanges on custom items, unless damaged or error by myself.
I welcome custom orders. Please know, that it may take longer for those items. If you are interested in a custom item, please send me an email at email@example.com and we can work something out.
Feel free to email me at firstname.lastname@example.org for any questions or concerns!