Phylogeny Art's Policies
Thank you for visiting the Phylogeny Art shop! I hope you have been able to find something that truly speaks to you. Customer care: I take great pride in offering carefully handcrafted items. Your satisfaction is a priority, as I'm hoping to build a business of long-term happy customers! All items are produced in a smoke-free environment. My items are made and packaged in a home shared by my Great Dane, Dottie, but at no point during the production of any item in the shop are her huge paws in contact with your purchased items, guaranteed!
Payment is securely accepted in the form of PayPal, which allows you to use a PayPal account for payment or to checkout securely on PayPal using your credit card. Your purchased item will ship within 1-2 business days following receipt of your payment.
All purchases will be shipped within 1-2 business days of your payment. I ship via USPS First Class mail, which typically arrives in 3-5 business days. This shipping time can vary during the holiday season, though, so please contact me or check www.USPS.com for up-to-date estimates for arrival times. If you have a reason you need to expedite your order, please let me know and I'll offer a shipping upgrade that will incur an additional cost but will be sent via USPS Priority or Express shipping depending on your needs.
Refund & Exchange Policy
I want to be sure your experience with Phylogeny leaves you satisfied with your purchase. I take the utmost care in packaging and shipping all of my items, but if they arrive in less than perfect condition, please let me know directly. We'll work together to come to an agreement on how to proceed with a replacement or refund as needed.
Details of my products: Note card sets: Bright, colorful original artwork reprints Size A2 cards (4.25x5.5”) (10.8x14 cm) Eco-friendly, printed professionally on heavy-weight 100% recycled cardstock Blank inside, ready for your message Comes with one white envelope per card Sets of 5 cards are packaged with envelopes in a clear cellophane wrapper Sets of 10 cards and envelopes are boxed in a kraft cardboard box with a sealed clear cover Other information: I hope to provide you with a comfortable purchasing process here at Phylogeny Art! If you have any suggestions for me, please feel free to message me to let me know how my shop is doing. Also, if you have any ideas for content to add to my product lines, please let me know, as I'm always looking for new inspiration! All images and artwork Copyright 2012-2015 Stephanie Lendrum
You can reach me directly by email at firstname.lastname@example.org, or you can follow me on my social media networks (Facebook.com/phylogenyart or instagram @phylogenyartstephanie).