Phenomenal Women Shop's Policies
Hello, and welcome to Phenomenal Women Shop!
Payment Payment in full is made at the time of purchase. I accept Pay Pal. Your credit card information is handled by PayPal via their secure checkout. I do not see or interact with your credit card number in any way.
All orders will ship within 1-2 business days after payment, usually the same day or the next day (business day), by USPS First Class Mail.
Refund & Exchange Policy
- My Detailed Product Information: I go to great lengths to describe each item in extreme, fine detail and give accurate measurements of each product. I try to give a very best detailed description of each item, so please be sure to read each description, measurement, fabric content, and interfacing that may be used, to describe how the item will look and feel. If you have additional questions that aren't included in the description, please simply contact me -before- your purchase. Please ask a question if you are unsure of anything. - Exchanges: In the event you are not happy with your purchase, within three days after receiving your order (convo me right away), I will gladly exchange the returned item for another item (dollar for dollar) in the shop of equal or lesser value until the price of the returned item is matched. Returned merchandise must be unused, clean and sanitary. In all cases, return shipping, and shipping charges for the exchanged item(s) is the buyers responsibility. Please convo me before you return any merchandise. - REGARDING QUILT SALES ONLY: Please note, all quilt sales are final. Due the real threat of bedbugs, I do not feel that I could safely take back, into my studio, a quilt that was on another bed or in another home other than my own, and feel equally discontent sending a returned quilt to another buyer that they would then bring into their home, and possibly place within their baby's crib.
WORKMANSHIP: All of the items in my shop are sold directly by myself. I do not set up - EVER - at craft shows, garage sales, or allow ANYONE else other than myself or my daughter (who is my partner) to handle any of my products. After an item is made, it is put away in a container, and is not touched by anyone until it is ready to be wrapped and shipped to my customer. COPYRIGHT NOTICE: My photos, designs, descriptions, and placement are the intellectual property of Phenomenal Women Shop, and Phenomenal Quilts, and may not be copied, misrepresented, changed/altered or used by anyone else other than Nancy Schafer, Owner. © 2014-2017 All rights reserved. Thank you. Nancy Schafer, Owner Phenomenal Women Shop
If there are any questions not addressed, or you are unclear about anything regarding my products, service, workmanship, procedure, please write to me and I will respond. If you are unsure of anything, please contact me before you make a purchase. Thank you. Nancy Schafer, Owner Phenomenal Women Shop