Petalz and Finz's Policies
I appreciate you choosing me to shop with. Please make payment through Paypal. Right now, all the items in my shop are ready to ship. So once your payment is received, I will get the item on its way to you within a business day or two generally. Once the item has shipped out, I will let you know it is on its way to you and mark the item as shipped so you can track it. I would appreciate it if you would in turn, leave me feedback when the item arrives. Please feel free to contact me regarding this order. Thanks and have a great day! ~Jenny Palmer~ ~~Petalz and Finz~~
Happy to accept Paypal and credit card payments.
We don't like exorbitant shipping fees any more than you do! We try to keep our shipping fees as reasonable as possible. That usually means we aren't going to be shipping via priority shipping but in many cases, we have found it is only a day or two difference or even no difference using the less expensive option. However, if you are in a rush and want to pay the difference, let me know and I am happy to set up a priority shipping upgrade. Either way, your item will be shipped in a very timely manner and you'll have a tracking number to follow its progress.
Refund & Exchange Policy
If you are unsatisfied with the item, please contact me and I will do my best to make shopping from Petalz and Finz an experience you would not only be happy to repeat but also to recommend to a friend.
Please contact me at any point with questions about my items out your order. I know open and timely communication is an important part of your shopping handmade experience.