Perfect Silver 's Policies
Custom order payments must be made upfront before i will start designing and creating your piece. A listing will be made for you to purchase to make the payment. I will do everything i can to work with you and keep you involved through the entire process as i design and create your piece!
Processing time The time I need to prepare an order for shipping varies. For details, see individual items. Estimated shipping times 1-3 business days I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Refund & Exchange Policy
I gladly accept returns and exchanges Just contact me within: 7 days of delivery Ship items back to me within: 14 days of delivery I don't accept cancellations But please contact me if you have any problems with your order. The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene reasons) Items on sale Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.