I will only use your shipping and billing address, and contact information • To communicate with you about your order • To fulfill your order • For legal reasons (like paying taxes)
Payment should preferably at the time of purchase. After 3 days I will cancel your order.
Processing time The time I need to prepare an order for shipping varies. For details, see individual items. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Refund & Exchange Policy
I gladly accept returns Just contact me within: 7 days of delivery Ship items back to me within: 14 days of delivery I don't accept exchanges or cancellations. But please contact me if you have any problems with your order. The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: •Custom or personalized orders •Perishable products (like food or flowers) •Digital downloads •Intimate items (for health/hygiene reasons) •Items on sale Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Combined Shipping If you order multiple items and the shipping charges can be reduced, I will refund some of your shipping charges. Where do I donate to? I purchase toys in my daughter Celia's name for shelter in my neighborhood https://www.camba.org/programs/housing/homelessshelters/familyshelters/thekensington Gift wrapping and packaging I frequently reuse packing as a way to recycle it. If you would not like this, please let me know ahead of time. For complete gift wrapping and packaging there will be $2 extra charge. Pick Up I will allow pick up of local orders if you contact me ahead of time and we can arrange it to suit my schedule. Loss Mom Discount If you are a loss mom, you will always receive $3 off your order. As long as you are ordering at least 1 loss mother related items (loss mother necklace, sonogram necklace, and/or angel lotion) Angel baby bath bombs do not apply as they are already discounted. Please let me know at the time of your order so that I can apply the discount
You can contact me at email@example.com or Facebook Messenger: Nicole Caves