Peace Love Frog's Policies
Hello and welcome to my shop, Peace Love Frog. Here at my online shop you will find quality handcrafted, reasonably priced jewelry and crocheted items, along with great communication. As one of my customers you can sit back, relax and know that you will get the item exactly as it is shown. If you are ordering a customized piece, I will work with you to make sure you get exactly what you envisioned. Everything shown in my online store is handmade in America, in the city of Weston, Florida by me, Jacki Szczublewski.
I only accept PayPal as a method of payment. It's fast and completely secure! https://www.paypal.com/ You don't have to have a PayPal account to use PayPal. Just click on the PayPal logo and go to "Pay Now" 'to complete the transaction at their secured site. It's easy!
I will ship your in-stock item(s), once payment has been received, within 5 business days via US Postal Service. I will ship your custom item(s) no later than the time frame quoted to you at the time we discuss your design. Shipping insurance is available upon request and will be added to the cost of your shipping. I can also ship priority or express, but that will result in additional charges. Please contact me if you need this type of rush service and I will let you know the shipping costs.
Refund & Exchange Policy
If you're not happy with any piece the you receive, please contact me via email to discuss options. While I am new to Aftcra, I am proud to say that I have not had any issues with my jewelry or crochet items in the many years I have been selling via art shows and festivals.
Besides buying my in stock items, you can order your customized jewelry as well. I'll be happy to hear your ideas and work with you to compete your piece. When requesting custom made jewelry items, most people think that you just measure the size of your favorite bracelet, necklace etc, and that will work. This does not always work. Depending on the size of the beads, one bracelet that looks 7 inches long with just chain, will not fit the same as a 7 inch long bracelet with big beads, the beads make the inside diameter smaller, and I use the total inside diameter when sizing for jewelry. If you have a chain that has nothing on it, and is the perfect fit, then just measure it's length including clasp.
Jacki Szczublewski / Weston, FL 33326 / United States of America www.peacelovefrog.com