Pumpkin Coach Boutique 's Policies
I accept PayPal and all major credit cards. Orders will ship after receiving cleared payment.
Smaller items are packed with care and shipped in envelopes through USPS First Class Mail. Orders over 16 oz (such as multiple item orders or costumes) are shipped Priority Mail through the USPS. Please allow more time for international packages, as sometimes packages are delayed at customs and can take 2-3 weeks to arrive.
Refund & Exchange Policy
Custom-made costumes are non-refundable due to the unique nature of the product. If for some reason you are unhappy with your order, please let me know! I put lots of time and love into all my products and want you to be happy with your purchase. If you ordered a product other than a custom costume, please contact me with the problem and I will do my best to either replace your item or refund you depending on the situation. I do require that you return the items in order for me to send you a replacement item or refund.
Please feel free to message me with any questions or concerns!