Paper Hearts Home's Policies
My shop policies are intended to provide the best service to my customers. Please read the shop policies before purchasing from my shop. By purchasing an item, you agree to my shop policies.
Upon receipt of your payment, all "ready to ship" items will be processed and shipped within 3 business days. Custom orders, such as custom hand painted shoes, could take 4-6 weeks to ship.
I use USPS Priority Mail, which guarantees 2-3 day shipping. This is very cost effective, keeping your shipping costs low, but also making sure you get your items quickly. I will provide you with the tracking number so you can track your packages along their journey!
Refund & Exchange Policy
Items damaged in shipping can be returned or exchanged free of cost to the buyer. Items that are refunded or exchanged because of buyer's remorse or improper fit will be refunded the item price, but shipping costs cannot be refunded. Buyer will be responsible for purchasing return shipping.