Papercrane Studios's Policies
Payment goes through Paypal. Sellers never have access to your credit card information.
*We ship USPS First Class to the USA only. *We strive to package and ship our work within 3 days, by USPS first- class (with tracking). Our padded goldenrod envelopes will arrive with a well- protected little gift box surrounding your order. Your piece of art will be ready to wear, or continue its journey to a new recipient. *We don't generally include an invoice in the packaging, so do let us know if you would like one.
Refund & Exchange Policy
*We know you'll love your new piece. If however, that's not the case, you will be responsible for return shipping, and we will issue your refund as soon as we assess the return for its original gift packaging and damages. *Just contact us within 3 days, and ship the item back to us within 7 days. *Please note you are responsible for return shipping, as well as any loss in value of the item, if it isn't returned in brand- new condition.
*Unfortunately, custom items are not available at this time. *Wholesale and Consignment inquiries are welcome! Think Papercrane Studios' work might be a unique fit for your shop/business? Send us a message to inquire about carrying our little adventures! *All our items are shipped ready to gift. Please let us know if you would like a special note included in the packaging :)