Introduction

Payment Detail and Order Cancellation Policy Commissioned portraits: 50% deposit - non refundable if photos are taken; remainder upon your acceptance of the work. Completed products: Payments must clear within 7 business days. If the payment doesn’t clear, I will cancel the order If you decide to cancel your order, please contact me within 48 hours of your purchase. Unless we have had a photo session with your animal, you will receive a full refund. Any other cancellations will not be refunded. • Return, Refund and Exchange Policy Refunds and exchanges will ONLY be processed within 30 days of the date of purchase of non-commissioned work. **Items must be returned in their original condition in order for a refund or exchange to be processed, less shipping. In the unlikely case that damage occurs during shipment, please return the entire package in order to receive a full refund or process an exchange. If damage occurs during delivery, I will be happy to try and attempt to recreate the original piece. However, many of my pieces are one of a kind and recreating may not be possible. Shipping Policy Product Turnaround: Commissioned images 3 weeks to 6 months, depending on medium and backlog. Other products within 7 days Preferred Shipping Provider: USPS Priority Mail. We ship only within the USA. Shipping occurs Monday – Friday. Payment must be cleared prior to shipping. No exceptions

Payment Policy

Shipping Policy

Refund & Exchange Policy

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