Owl & Dragonfly's Policies
We do our very best to ensure that our items are of the highest quality. All items are made in smoke-free/dog-free environments. We do, however, have cats.
We accept payments through paypal only at this time.
We only ship within the continental US. No over seas/international orders please. Items will be insured against damages and loss. Please allow 2-5 business days for shipping as we are located in rural Missouri and the weather can affect our roads.
Refund & Exchange Policy
Cost (including return shipping) for any items damaged in shipping will be refunded, once the item has been returned to us. Any other refunds will be determined on a case by case basis.
We cannot accept custom orders at this time, however we are considering limited customized orders on products at a later date. Limited custom orders would include a specific color(colors) and theme and would be limited to the items we have available to us at the time.
email@example.com or www.facebook.com/OwlDragonfly2016/