My policy is that everything I make is of an excellent quality and just what you see in the photos. No, make that BETTER than you see in the photos :). (No matter how hard I try I can't seem to take the best photos!) It's hard to buy things online when you can't touch and feel the items, that is why I try to be very descriptive with my product listings and also offer FREE SHIPPING and FREE RETURNS! Then there is no risk to you, my esteemed customer, thank you for your interest in my shop.
Please pay when you purchase your item(s). I take Paypal and all major credit or debit cards.
I try to get to the Post Office as fast as possible to send out your order, sometimes the same day, sometimes it takes a few days. I ship the most cost effective way, which is typically USPS First Class Mail. If you would like shipping upgrades (ie Priority Shipping), this is an extra cost and not subject to my free shipping. But returns are always free if you use the pre-paid mailing label I would send to you. I will ship internationally, but please be aware that once the package leaves the US I can no longer track it and it make take four weeks or more to clear your customs and to reach its destination. Also, some countries charge customs fee, please see what your country's policy is.
Refund & Exchange Policy
I take returns, within 14 days, no questions asked. If you receive an item and you wish to exchange it, please let me know, I am always willing to work with a customer to make an easy and pleasant transaction, even if that means you simply want to return the item. To return an item please contact me first, I will not reimburse shipping costs if you did not clear it with me. Once you have told me that you wish to return the item, then I will will create a pre-paid shipping label for you if the package is over 1 oz. Then you will print out the label and mail the package back to me. Once I have received the package I will refund you all the money that you have paid to me. If you return something to me using your own means of shipping I will refund you what it would have cost me. In packages less than 1oz, I will instruct you to use your own two stamps (currently 49 cents each) and then I will add that to your refund.