Introduction

Hi guys! So I am a master's student who is very passionate about spreading her handmade creations to happy customers! I am in school full time, so please don't be discouraged if it takes me a day or two to fulfill your order or respond to your email! I answer all inquires as soon as possible, and I LOVE to receive reactions to my missions or suggestions for my business! Please feel free to email me, I would love to hear from you! Generally, I do not accept refunds just because each item takes hours of craftsmanship and is one of a kind! However, if you are unhappy with your item please let me know and we will work something out that makes you happy!

Payment Policy

I accept PayPal, Venmo, or Debit/Credit Card.

Shipping Policy

I ship usually within 1-2 days (varies for custom orders)! I prefer to use USPS regular delivery for small items because I want to support the Post Office! Many times I offer special deals of free shipping through regular delivery, which would arrive in 5-14 days. However, if you prefer to get your purchase faster, please let me know and we can send it express! No shipping discounts apply to express shipping.

Refund & Exchange Policy

For Pre-made items: Because every item is one of a kind, no refunds are available. However, if you are unhappy with your purchase or it was damaged by USPS, contact me! I'm sure we can come to some kind of agreement- whether that's a free similar replacement or a completely new custom item- that you will be happy with! For customs: Because each item is made to fit each individual customer, there are no returns or refunds. If you receive your design and are unhappy, please contact me and I will see what I can do! :)

Other Policies

I want NVZ to represent a collaborative, interdisciplinary, and inclusive platform where we all can spread our love for ancient societies and prehistoric art. Contact me if you have any suggestions for future steps for NVZ, if you want to get involved as a volunteer, or if you want to donate your own artistic works to raise money for NVZ's current cause.

Contact Information

Feel free to email me at ijohnsen1997@gmail.com or chat me on my website at https://www.do-you-dig-itnvz.com/

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