Ms. Uncinetta's Policies
Customizations available, commissions upon request. Materials used to be specified by shop owner. Colors can be customized, but type of yarn requests might not be honored if yarn is not suitable for project.
Payment via PayPal. Payment must be made in full for premade items. Depending on size of custom project, a deposit (at least 50%) may be required at time of request with the balance paid upon completion.
USPS, UPS, FedEx upon request. Costs will vary. Premade items will ship within 2 business days. Custom projects and commissions will vary depending on size and materials requested. (Small requests, like a hat or stuffed animal can be completed in 3-5 business days. Large blankets can take several weeks or more.)
Refund & Exchange Policy
Returns only on broken items. Exchanges at shop owner's discretion.
Email for further questions.