Mon Amour Creations's Policies
Paying with PayPal We gladly accept PayPal! I am happy to ship as a gift to a friend or family member but please be sure their address is the one given as the ship-to address and if you require any special notes to be added to the package please leave this info for me as well! Contact me if you have any questions! Custom orders of any kind must be paid for in full before creating begins.
I ship via First Class USPS. I do my best to ship items within 1 business day if it is not a custom order. Custom orders may take 2-21 business days (1-3weeks) to ship out depending on the size of the order and the creation time for the order. Therefore, please provide a date that you need them by so I can process accordingly.
Refund & Exchange Policy
Every item is uniquely handmade. I try to provide the most accurate pictures of every item so you will know what you are buying. Therefore, unless there is an extreme circumstance, no returns will be accepted. If you find something is wrong with a custom order, for example; broken pieces, or damaged upon receiving, please contact me as soon as possible and I will work out an exchange on your behalf. ⚜Custom orders are not returnable, refundable or exchangeable due to their personalized nature.
Alena - firstname.lastname@example.org