Payment Policy

Paying with PayPal We gladly accept PayPal! I am happy to ship as a gift to a friend or family member but please be sure their address is the one given as the ship-to address and if you require any special notes to be added to the package please leave this info for me as well! Contact me if you have any questions! Custom orders of any kind must be paid for in full before creating begins.

Shipping Policy

I ship via First Class USPS. I do my best to ship items within 1 business day if it is not a custom order. Custom orders may take 2-21 business days (1-3weeks) to ship out depending on the size of the order and the creation time for the order. Therefore, please provide a date that you need them by so I can process accordingly.

Refund & Exchange Policy

Every item is uniquely handmade. I try to provide the most accurate pictures of every item so you will know what you are buying. Therefore, unless there is an extreme circumstance, no returns will be accepted. If you find something is wrong with a custom order, for example; broken pieces, or damaged upon receiving, please contact me as soon as possible and I will work out an exchange on your behalf. ‚öúCustom orders are not returnable, refundable or exchangeable due to their personalized nature.

Other Policies

Terms of Use: All items purchased are for personal use Only. By purchasing from this shop you agree not to Imitate, Recreate, Sell, or Resell the item/items. Feedback: I would love to hear from you! Feedback is greatly appreciated! I am humbled when someone loves a creation I made. My goal is to present the customer (You!) the best. Thank you for your support! All items in my shop are original works -my photos, text, and products belong to me and are my copyrighted intellectual property. All items were created in a smoke and pet free home studio.

Contact Information

Alena - monamourcreations@gmail.com

Return to Store Contact Mon Amour Creations