M. Kellman Jewelry's Policies
I offer lifelong warranty on all my jewelry. In case of breakage or damage, I will fix your jewelry at no extra cost. Customer is responsible for shipping fees.
PayPal Order processing begins as soon as payment clears.
We ship USPS. If you would like your items shipped with insurance, please contact us for a quote. We provide tracking number, WHENEVER AVAILABLE. **WE SHIP INTERNATIONALLY!** Please note that buyers are responsible for any and/or all duties and customs charges that may be incurred.
Refund & Exchange Policy
I gladly accept returns, exchanges, and cancellations. Contact me within: 3 days of delivery Ship items back within: 7 days of delivery Request a cancellation: before item has shipped Because of the nature of these items, unless they arrive damaged or defective, I cannot accept returns or exchanges of: Custom or personalized orders; Items on sale. Orders of items on sale are final.
We are not responsible for items lost, damaged or stolen once they under postal care.
In case you have any questions, feel free to contact me. email@example.com