Introduction

Welcome to Midnight Couture. Cosplay, custom creations, festival wear and more! Not seeing what your looking for? Send us a message we take custom requests!!

Payment Policy

-Pay-Pal only. We apologize, as we do not accept payments outside of PayPal. This is for both buyer and seller protection. Thank you for understanding. -All orders must be paid up front at the time of purchase.

Shipping Policy

All orders ship via USPS priority 1-3 day shipping. If you prefer a different method such as overnight, please message us prior to purchase. Buyer will be notified and issued a tracking number upon shipment. Please note we are not responsible for items damaged or lost due to post office handling.

Refund & Exchange Policy

We want our customers to be 100% satisfied with their orders. However, please note not all orders are eligible for return, refund or exchange. The following items are NOT eligible and will be considered all sales final: Made to order items, Custom orders and Sale items. Refund policy: If your order is eligible for a refund, please note shipping cost will not be refunded. Conditions of exchange: Buyer must notify us within 48 hours of delivery to request an exchange. Buyer is responsible for return shipping costs and MUST provide a tracking number before a replacement will be shipped. Additionally, If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Other Policies

Shipping cost: All cost listed are determined by the Postal Service. We do not calculate shipping rates. Thank you for understanding. Processing time: For made to order items please allow up to 2 weeks prior to shipping. For Cosplay orders please allow up to 4 weeks prior to shipping, unless otherwise noted in the listing. For Ready to Ship items please allow 2-3 days prior to shipping. (for quality check) For all other orders please allow up to 1 week prior to shipping, unless otherwise noted. Thank you for understanding! :)

Contact Information

Elizabeth Truax xmidnightcouturex@gmail.com

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