Making it Vintage's Policies
Thank you for choosing Making it Vintage to satisfy your vintage flare. A note about metals: Filigree is made from intricate brass stampings, finished with an antique brass, copper or silver coating. As is the nature with brass and most metals, turning or tarnishing over time can be expected. Please care for your pieces accordingly. Items are shipped with a tarnish resistant storage bag for your convenience. Brass is also a soft metal. Any repetitive bending or manipulating will weaken it and cause it to break. Be gentle. Communication is important, so please feel free to send me a message before returning item and I will do my best to resolve any issues. Your input is important!
Payments are to be made through the shop checkout using paypal/debit/credit. Custom orders are to be paid via paypal.
Items will ship within 1-3 business days after cleared payment, except in cases of severe weather, illness or other unavoidable circumstances. In those cases, you will be notified of the unfortunate delay.
Refund & Exchange Policy
If you are unsatisfied with your item, contact me within 3 days of item delivery. Refunds will be issued upon receipt of returned undamaged item in original packaging/boxing. Buyer pays return shipping and must provide tracking/delivery confirmation in order to receive refunds. *Custom orders are not eligible for returns or refunds.*
Custom orders are accepted. This will be a process of close communication and I will need as much detail as possible for create your special piece. Once an initial design is agreed upon, full payment is required before the custom piece is to be made. Please be aware that a change in the design may also change the final price of the piece. Item will ship as normal once payment has cleared.