M*A*D Minerals Makeup's Policies
MAKING A DIFFERENCE IN YOUR SKIN SINCE 2003! M*A*D Minerals is a internet-based, family owned company providing affordable, high quality, pure loose bare earth mineral makeup, cosmetic, & beauty supplies to customers world wide. Our mission is to combine high quality cosmetic products with excellent customer service!
We accept Paypal
-All U.S.A orders are shipped via United States Postal Service (USPS) First Class, Parcel Post & Priority Mail. -Customers are given the opportunity to review their shipping cost before proceeding with checkout. -We use Delivery Confirmation on all USA packages and rely on this service as our means of showing an order as being delivered. -All orders are shipped within 72 hours from receipt of payment with the exception of weekends, holidays & sales events. Generally during a sales event it can take us up to five to 10 days to process your order. -Once an order has been shipped a email notification will be sent to the buyer providing them with their detailed shipping information. (USA orders are automatically sent to the e-mail address you used for payment)
Refund & Exchange Policy
Your business & satisfaction is extremely important to us! We double check your order for accuracy and we carefully wrap and pack everything to ensure safe transit. If you receive damaged or incorrect merchandise please let us know within SEVEN days of your package receipt. We will be more then happy to correct the problem immediately. For hygiene purposes, we regret that we are unable to accept returns unless there was an error on our part.
Disclaimer: Our pictures are photo's of the actual product cropped & resized into thumbnails. We have tried our best to represent the colors as accurately as possible. Some monitors may display these colors differently, therefore we cannot guarantee that these colors will show true on all monitors used to view them. Additionally, our accompanying descriptions (if provided) of the colors are only OUR perception of their color. We will not be held liable for misrepresentation of colors should your perception of their color differ from ours.
If you have any questions please feel free to contact Barbi at firstname.lastname@example.org