Luz Jewelry Design's Policies
Welcome to my shop. I hope you enjoy the shopping experience here. I design jewelry for any occasion, blending high quality materials, attention to detail and my own personality. I use only genuine Swarovski element crystals.
I accept payment through PayPal. Orders will be cancelled if payment is not received within 5 days.
Items will be shipped out within 1 -2 days from the time the order is placed. I will provide a tracking number with your order once the items are shipped for domestic orders. Custom orders my take up to 5 days to be shipped out. International orders it will take a few weeks to arrive to you.
Refund & Exchange Policy
Refunds for returned items will not be given until I have received the item back. I will post credit within 5 business days. Returns are accepted if received back within 14 days of customer receipt.
Custom orders are available. Please contact me for you requests. I would love to create something for you!! Your satisfaction is very important to me