Introduction

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through aftcra.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Aftcra or any third party services you access through Aftcra. You can reference the Aftcra Privacy Policy to learn more about its privacy practices.

Payment Policy

I require payment at the time of the order. Credit/Debit cards are accepted as form of payment. If you wish to pay me via Venmo, reach out and we can arrange that. If for any reason there are issues with paying through the site, please contact me.

Shipping Policy

As a one-man operation, I do my absolute best to ship itmes in a timely manner. Typical shipping time is about 5 - 10 business days.

Refund & Exchange Policy

Always contact me if you have any issues with your order! I do not accept returns or exchanges for orders, custom or otherwise.

Other Policies

Information I Collect To fulfill your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of a hat), if you contact me directly. Why I Need Your Information and How I Use It I rely on a number of legal bases to collect, use, and share your information, including: - as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; - if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and - as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Aftcra Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Aftcra Seller Policy and Terms of Use. Information Sharing and Disclosure Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows: - Aftcra. I share information with Aftcra as necessary to provide you my services and comply with my obligations under both the Aftcra Seller Policy and Aftcra Terms of Use. - Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services. - Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law. - Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others. Data Retention I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 1 year.

Contact Information

How to Contact Me If you have any questions or concerns, you may contact me at linzy.boutin@gmail.com.

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