La Bella Vita Journals's Policies
♥.♥.♥.♥♥.♥♥.♥.♥.♥ ABOUT THE SHOP ♥.♥.♥.♥♥.♥♥.♥.♥.♥ I started La Bella Vita Journals with two goals in mind. The first was to provide my customers with a fun and personalized shopping experience. The second was to create a better leather journal than what customers were used to buying in generic chain stores. After years of creating one-of-a-kind journals for my fellow writing fiends, I hope I can say that I’ve done and continue to do just that! I have found that with every journal comes a story... I have heard so many great stories from my customers I could write a book! Some stories are sad but most fill me with happiness and amazement of the sheer strength of the human spirit. I feel so privileged that a customer is willing to share their most personal experiences. And, ah, to make someone happy if only for a brief moment...and with a journal no less! Each one of us has a story to tell and for that you deserve a very special and intimate shopping experience, unlike what you would receive in chain stores. After all, a journal is a very personal item that deserves personal service. Happy Writing, Tiffany ♥ www.lovetojournal.com
PAYMENT IS REQUIRED WITHIN 5 DAYS OF CHECKOUT.
Production time before shipping: 14 days, unless otherwise noted in listings, shop announcement, or elsewhere in shop. ★★ALL ITEMS ARE MADE TO ORDER★★ PLEASE READ MY SHOP ANNOUNCEMENT FOR ANY UPDATES IN SHIPPING TIMEFRAMES. BECAUSE EACH JOURNAL IS MADE TO ORDER, ORDERS USUALLY TAKE 14 DAYS TO PROCESS BEFORE SHIPPING. HOWEVER, I CAN USUALLY ARRANGE FOR YOUR JOURNAL TO BE DELIVERED BY A CERTAIN DATE IF NEEDED (EXPEDITED S/H CHARGES MAY APPLY). JUST CONVO ME! - WEEKEND ORDERS: DESPITE ETSY'S ESTIMATED SHIP DATE BEING A FRIDAY, IF YOU PLACE YOUR ORDER ON A SATURDAY, I SHIP IN 14 DAYS, ON A SATURDAY (NOT FRI). IF YOU PLACE YOUR ORDER ON A SUNDAY, YOUR ORDER WILL BE SHIPPED 15 DAYS FROM THEN, ON A MONDAY. ★★ FOR MY INTERNATIONAL CUSTOMERS★★ THE S/H PRICES LISTED ARE FOR NON-TRACKABLE/NON-GUARANTEED DELIVERY (DELIVERY TIME AFTER SHIPPING IS AT LEAST 10-20 DAYS). I AM NOT RESPONSIBLE FOR ITEMS LOST/STOLEN IN TRANSIT VIA THESE STANDARD S/H METHODS. I HIGHLY ENCOURAGE YOU TO UPGRADE YOUR SHIPPING...PLEASE CONVO ME TO UPGRADE. IF YOU CHOOSE NOT TO UPGRADE YOUR SHIPPING AND AN ITEM IS LOST IN TRANSIT, I DO REQUIRE THAT YOU PURCHASE TRACKABLE SHIPPING THE SECOND TIME AROUND.
Refund & Exchange Policy
14-DAY REFUND POLICY. PERSONALIZED ITEMS (I.E. MONOGRAMS) ARE NOT RETURNABLE UNLESS I GOOFED. ORIGINAL S/H CHARGES ARE NOT REFUNDABLE.