Lolli-Lollies. A Luxury Lollipop Boutique's Policies

Introduction

Hi! Welcome to Lolli-lollies! Production time before your order ships is now 6-7 business days. ( if you need them in a specific date, please convo me ). We are proud of our sweet boutique that specializes is the most beautiful and luxury lollipops. We have our amazing line of Gourmet lollies, lace lollipops, edible art (100% Customizable), quilling art candy, hand painted lollies and our very yummy line of organic fruits and herbs lollipops. We do small batch processes, poured by hand with the best local ingredients. I love to go with my daughter to the organic markets to buy our fresh fruits and ingredients. Our customer service is our strength! We will make sure your experience with us will be the best!. Soraya & Gia

Payment Policy

We accept Credit cards, debit cards,, Paypal and Square. Please contact me if you have any question.

Shipping Policy

Processing time The time I need to prepare an order for shipping varies. For details, see individual items. Estimated shipping times North America: 1-2 weeks I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Refund & Exchange Policy

I don't accept returns or exchanges . t please contact me if you have any problems with your order.

Other Policies

Care instructions Keep your lollies in a cool area, sealing in a bag like Ziploc, we do not add preservatives, please enjoy lollies within the first 2 week after receiving Sizing details Our Lollies measure 1.4 inches wide and 1/4 inch thick. Heart measure 1 1/2 inches wide and under 1/2 inch thick. Start lollipop 1.4 inches wide and 1/4 inch thick, our medium lollipop is 2" inch and approximately 1/4 inch thick, perfect for all edible designs and edible lace follies, also we have our large lollipop is 2 1/4". We use white paper sticks and wood sticks Custom and personalized orders If your lollies is a custom design (design created for you) we will just refund 50% of your order. Custom and personalized orders Yes we have custom and personalized order. We have many different flavors but we are open to your preferences. Please let us know if you want to make a special combination of flavors. Please convo us with any question! Gift wrapping and packaging Lost or Damage packages: We are not responsible for lost or damaged packages caused by USPS or any other shipping company. If your order is lost please contact us within 24 hours of delivery. We use plenty of bubble wrap and silica to avoid any issue with your package

Contact Information

Soraya Febles l