Introduction

Welcome to Lizabettas. Variety is the spice of life & I like taking advantage of that in choosing my pendant designs. Using everything from silly to serious, happy to sad. If you are looking for something in particular please don't be afraid to ask :) I ship everyday except Sunday and national holidays. Please see the shipping policy section below for more details on shipping and processing time.

Payment Policy

Once an item has been purchased, please pay for your item through Paypal. If payment is not received within 48 hours and other arrangements have not been made, I will relist the item. If you pay with an echeck via paypal, your item will ship when the echeck clears.

Shipping Policy

All my items are made to order or custom. Your item will generally ship within 5-7 days (not including holidays) of confirmed payment to the address provided on AFTCRA not Paypal. It is helpful if both addresses match. Shipping costs for all countries include handling too (padded mailer, gift box or gift bag etc.) ♥DOMESTIC (US) SHIPPING: I ship via USPS First Class or Priority Mail. ♥INTERNATIONAL CUSTOMERS: All international custom fees/costs/duties/import laws and regulations are your responsibility should they occur. Be sure to check with your local post office or customs office to find out customs tariff and taxes for your country. There may be duty taxes applied to your purchase. For all shipments made outside of the USA note that it can take 1-5 weeks for delivery. If you need your item quicker, please contact me and we can arrange for UPS or USPS Express Shipping. Your jewelry is beautifully wrapped in gift bags. I will combine items in order to conserve packaging materials (unless you specify otherwise). All my shipping envelopes for jewelry are padded so your item or items are safely bundled when on there way to you.

Refund & Exchange Policy

Because all jewelry is handmade by me I put a lot of TLC into it & I want you to love it as much as I do when it's completed. Please be sure to read the entire item description and send me a convo if you have additional questions or need more photos. I try to describe my items to the best of my knowledge and measurements are notated. If you order something and you have any concerns please contact me before leaving feedback so we can remedy the situation as customer satisfaction is my number one priority! ♥Please contact me within 10 days of receipt on AFTCRA obviously longer if you are out of the U.S.

Other Policies

♥ CUSTOM ORDERS - Please email me and I'd be happy to accommodate your needs. I can do personalized photo pendants, earrings, or cufflinks. ♥FEEDBACK- When you receive your order, I encourage you to leave feedback on Etsy. Your feedback tells me that you have received your items & are happy with your merchandise. I will leave feedback once your end of the purchase is complete.

Contact Information

*WHOLESALE ORDERS WELCOME* We do offer wholesale pricing to retail businesses. We usually ship wholesale orders within 1- 2 weeks of purchase. If you have any questions about a wholesale or other listing please feel free to contact us anytime.

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