Payment Policy

Lio accepts payment via paypal. Orders shipping to Illinois will be charged 9% sales tax.

Shipping Policy

Items will be mailed within 2 business days of payment. Items under 13 ounces will ship via USPS first class mail. All larger packages will be sent USPS priority. Due to differing laws and regulations, we are unable to ship outside of the United States at this time.

Refund & Exchange Policy

Please contact me if you are unhappy with your order within 5 days of receipt. Due to the nature of bath and body products, issues will be handled on a case by case basis but I'll do my best to make sure you're happy with your items and shopping experience.

Other Policies

A complete ingredient list is in each listing. Please read through it before purchasing to avoid buying any products that have ingredients you may be allergic to. Please feel free to contact me with any questions regarding ingredients or my product making process!

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