Introduction

Welcome to Like Mother, Like Daughter {hand stamped jewelry}!! Our current production time is approximately 2-3 weeks. Our orders are made in the order they are received.

Payment Policy

We accept Paypal. If making a payment through your bank account via Paypal, please note your order will be shipped once your payment has cleared. When paying via Paypal, you will be making payment to Like Mother, Like Daughter {hand stamped jewelry} ~ Karen Foster. You do not need a PayPal Account to pay for your items through PayPal: You can choose the PayPal Option during checkout. After you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account. Please note that if payment is not received in 5 days, we will have to cancel your order. You can complete your payment by logging into your Etsy account, clicking on "Your Etsy" and then "Purchases". You'll find a button to "Pay with Paypal" in the details of the transaction.

Shipping Policy

We do our best to ship it about a three weeks from order date {unless additional supplies need to be purchased for your project}. We ship USPS first class which takes 3 - 5 days for within United States. Upgrade to Priority shipping is available and we do accept rush orders for a fee + cost of upgraded shipping. Please contact us if you require a shipping upgrade or rush order. For International Orders: You may be required to pay duty and/or taxes as determined by your country. I am unfortunately unable inform you of these costs and whether or not they will occur. UK RESIDENTS: Royal Mail WILL assess an 8 pound handling charge on all parcels of 15 pounds or greater in value, in addition to any tax due. This is unfortunately beyond my control. Thank you for your understanding.

Refund & Exchange Policy

We will accept returns if we mailed the wrong item to you, an error on our part, or the item you received is damaged through shipping. Your refund or exchanged item will be shipped as soon as we receive the original item back from you. We do not refund for any custom made purchases or shipping fees. Please contact us before you send any return as we can resolve most issues. When shipping a return, please include the pendants in its original packaging. Please use the padded packaging you received your pendants or a new padded package and ship your items to our return address on the label. Each letter is individually stamped by hand. No two pieces will be exactly alike. This makes piece it's own unique creation! Also, the letters will not be perfectly straight- this adds to the charm of a hand stamped, handcrafted piece! The spacing in between letters and names will not be perfect either.

Other Policies

Hand Stamped Creations are made upon order and in order received. When you place your order, please remember to provide all details requested for customization. Please place this information in the Message to seller box during checkout in ETSY (not paypal). If information is missing, this may delay your order further. If chain is not specified, we will ship the chain we have most stocked. I will choose the font shown in the first photo of the order. Jewelry Care: By nature, sterling silver and other metals will tarnish. Follow these basic steps ~ Do not wear your jewelry while: • Sleeping • Swimming • Spraying (hairspray, perfume, cleaning supplies, etc) • Sweating (don't wear while exercising) • Showering We do include a polish pad with each order for your use.

Contact Information

You can contact us at MotherDaughterJewel@gmail.com

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