Krafty Granny's Home's Policies
I am a grandmother who has retired and now spend my days creating items either with my sewing machine or pulling out my crochet hooks and yarn. Everything in my shop comes from a smoke and pet free environment.
I accept Paypal. Any custom orders must be paid for in advance before I start working on the project.
I ship all items via USPS first class after payment is made. Most items are shipped within 1-2 days. Items will be shipped USPS unless otherwise requested by customer. Customer must pay the difference. All items shipped will have a tracking number.This shop is not responsible for delays caused by the USPS service.
Refund & Exchange Policy
A full refund can be given if all items are returned in original condition and within a reasonable length of time, no longer then 3 weeks. If an item is lost or damaged I will be happy to replace it, if you return the damaged Item, or if lost I will replace it only after we have made all effort to track it down. This shop is not responsible for delays caused by the USPS service.
This shop gladly accepts custom orders, I am very willing to send pictures of the order before sending it out in the mail.