krafty crafts's Policies
Introduction
If you have any questions or would like a custom order do not hesitate to contact me. I will be happy to work with you, and will make sure to let you know in advance if there is any wait time or price change. I will send you pictures to make sure you are buying a product you like!
Payment Policy
Pay-pal
Shipping Policy
Unless otherwise specified shipping will be free, and it will be shipped through USPS in 3 days or less. I will notify you when I drop it off, and if there is a tracking number on the package.
Refund & Exchange Policy
I will issue refunds if the item is returned to me within 14 days in the condition it was sent (unless there was a problem with USPS). If the item gets damaged during shipping you should contact me immediately with a picture showing how the item was damaged, and I will send a replacement once I receive the damaged product back or explain how to fix it. I will not be responsible for S&H costs in returns. I will also accept exchanges, but I will only send out the replacement product after I receive the item that you first purchased. I will notify you ahead of time if there is a difference in price, and I will not be responsible for return S&H costs.
Contact Information
My email is k_rodze@yahoo.com! Looking forward to hearing from ya!