Payment Policy

Payment is to be made upon purchase via PayPal. For custom orders made outside this platform, I will also accept Venmo. Items will ship after payment clears.

Shipping Policy

USPS First Class. Items will ship within 1-2 business days. Custom orders will ship within 4-5 business days.

Refund & Exchange Policy

I do not accept refunds but if you require different sizing or are otherwise unsatisfied, I will exchange the piece at no extra cost.

Contact Information

For custom pieces please visit me on Instagram @koakollections and message me within the app.

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