Knot Just Any Bag's Policies
All of the items listed in my shop are crocheted by me and only me in a smoke-free and pet-friendly setting. Protecting the environment is important to me and I choose earth-friendly yarns, supplies, and packaging materials whenever possible.
I accept payment through PayPal.
All items listed in my shop are finished and ready to ship. For custom items, please contact me and I can give you an estimate for completion time. All items are wrapped before shipping and include care instructions. I use USPS First Class Mail for shipping. Other expedited shipping is available upon request. I can ship an item within 1-2 days. Delivery times vary based on the Post Office, but usually take 3-5 business days.
Refund & Exchange Policy
If you want to return an item, please contact me immediately. Any pre-made item you buy from me may be returned if it is postmarked within 7 days of delivery, as long as it has not been worn, used, or show any other kind of damage. Buyer is responsible for return shipping costs. Custom orders cannot be returned. I will refund the purchase price of a returned item less the shipping costs if the above requirements are met. The refund will be processed within 3 working days of my receipt of the returned item. I cannot accommodate exchanges at this time; I apologize for any inconvenience.
I have unfortunately found that there is a dark and rarely discussed side to yarn manufacturing. The most disturbing aspects of the yarn industry involve wool and the treatment of sheep. As a lifelong animal lover, I cannot in good conscience lend my support to poor animal husbandry practices by purchasing yarns made with wool or other animal fibers. Therefore, I only purchase plant-based or synthetic yarn materials, and I try to make sure they are from sustainable sources. If I am able to find a cruelty-free wool manufacturer, I would gladly purchase yarn from that company! The items you see in my shop that are made with wool, alpaca, mohair, or other animal fibers are made with yarns that were gifted to me.
Feel free to contact me, I'm happy to hear from you!