Payment Policy

Payment must be received before I will ship items. For now I will only accept paypal.

Shipping Policy

Extra fees may be added on to listed prices for shipping. I will ship within 2 to 3 business days, or as soon as I can finish if you have requested a custom order. I will ship by USPS economy services unless otherwise requested.

Refund & Exchange Policy

I will refund 75% of the price if you return the item in good condition within 30 days. If item is returned, the buyer is responsible for paying for shipping for the return trip.

Other Policies

If you want a custom order please give me at least 10 days notice for a hat, and at least six weeks for a scarf. I will not make another full size Tom Baker scarf, as that took me well over a year, and neither of us want wait that long for me to finish your order.

Return to Store Contact The Knit Nook