Kinoko House's Policies
IF the customer has any issues, they can contact the shop owner.
payment is required before any item ships. Custom orders' payments will be discussed between owner and customer.
shipping options are request-able. Items that fail to ship will result in the customer being contacted. If the customer does not respond, the item will automatically be refunded. If the item is delivered, the item is no longer the shops responsibility.
Refund & Exchange Policy
Refunds are acceptable on request, based on the circumstances. Exchanges are available as long as the exchanged item(s) are in the condition they were when purchased.
IF there are any issues, questions, or requests feel free to contact the shop owner by email firstname.lastname@example.org