Kensington & Olive's Policies
Kensington & Olive has a variety of ready-made designs, but I also love working with customers to make custom designs! If you have an idea, feel free to send me a message and we can work together to customize your design!
Payment must be received via PayPal, before item is shipped.
Shipping costs vary depending on shipping address and requested speed of shipment. Discounted shipping is available for multiple products going to the same address in one order.
Refund & Exchange Policy
This shop does not except refunds on custom orders. If you would like to receive a refund for a ready-made product, the item must be sent back to the shop and the the buyer is responsible for the cost of the return shipping. After the returned item is received back, the buyer will receive a refund.
Wholesale inquiries are welcome. I work with small shops and boutiques. Pricing depends on quantity and style. Please email firstname.lastname@example.org with wholesale inquiries.
If you have any questions or would like to work together to create a custom design, feel free to email me at email@example.com