Jones Cutting Boards's Policies
Welcome to Jones Cutting Boards Where we handcraft each of our products from real hardwood. So each one is unique and special. No two will ever be the same, just as mother nature intended.
We accept Paypal
As soon as your item is ready we will send you an email with confirmation of the tracking number. We use FedEx and USPS for our shipments. If you live in PA you will be required to pay 6% sales tax due to state tax laws.
Refund & Exchange Policy
*We do our best to provide a detailed description of our items, and are happy to answer any pre-sale questions. Keep in mind that each of our products are made from real hardwood. Each tree is different and the grain lines and patterns will be different in all of our products. Please understand that we do not issue refunds for personalized or customized items under most circumstances. * If you are unhappy with your order for any reason please contact us within 24hours of receiving your package. We will do our best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis. *Please do not give a negative review until you contact us with any problems with your order. *If the product is damaged when you receive it contact us within 24 hours and send a picture and we will send you a new product out asap. Shipping will not be refunded. If a buyer returns an item they are responsible for the return shipping costs.