Jola Gems's Policies
Hi there! I love gemstones. That love is what guided me to develop into an artisan of handmade jewelry. Growing up, I always felt a connection to gemstones. It was fascinating to ponder how nature could create beautiful arrays of stones in such a myriad of different textures, shapes and sizes. I buy gemstones from regions throughout the world. In my travels throughout the world, Brazil by far left the greatest impression on me with their astronomically vast of native gemstones. Gemstones are not just beautiful and appeasing to the eye. The healing properties that gemstones possess is immense.
I accept credit cards for payment.
Shipping costs within the continental United States is $3.00. I ship worldwide. International shipping is $14.00. I understand that shipping internationally can vary greatly. If the actual international shipping cost is 13.00 or less, I will give a refund of the difference.
Refund & Exchange Policy
I gladly accept returns and cancellations. Contact me within: 7 days of delivery Ship items back within: 14 days of delivery Request a cancellation within: 24 hours of purchase I don't accept exchanges. Please contact me if you have any problems with your order. Conditions of return: If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If you wish to contact me with comments, questions or concerns- please email me at Jola1gems@gmail.com. I will get back to as soon as possible!