Introduction

All items are shipped USPS First Class.If insurance is requested it can be added to your order for a flat additional cost of $2.50. Purchases are mailed out within 3-5 Business days.

Payment Policy

I accepted all major credit cards and Paypal.

Shipping Policy

All items are shipped USPS First Class.If insurance is requested it can be added to your order for a flat additional cost of $2.50. Purchases are mailed out within 3-5 Business days.

Refund & Exchange Policy

f you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 10 days of receipt. Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Custom orders are welcome. All custom orders are not refundable. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made. Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.

Contact Information

For inquires, question, and comments please contact me at kim@jewelryworksbykim.com.

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