Introduction

If the item you order is already made it will be shipped in one to two days. If I have sold out and need to make the item it will ship within the week. In the event all the products are not in stock to make the item I will need two weeks to ship the item.

Payment Policy

Payment is required before any product ships or will be designed for the customer.

Shipping Policy

I include free usps domestic shipping with the purchase of my products. If ordering from a country outside the United States the shipping fee will be determined by United States Post Office and the customer is responsible for any customs charges. If you need the item sent to you quicker I can use other carriers at the customers expense. If you desire expedited shipping please notify me at jessicasnyder.handmadejewelry@gmail.com

Refund & Exchange Policy

I will gladly take returns or exchanges. Please notify me within two weeks of receiving the item. The customer will have one month to return the item to me. The customer is responsible for any postal charges to return the item and the item must be in original condition. If the item is not in original condition the customer may not receive a full refund or exchange. Please note that earrings can not be returned or exchanged due to hygiene reasons.

Contact Information

If you have any questions please contact me at jessicasnyder.handmadejewelry@gmail.com

Return to Store Contact Jessica Snyder, Handmade Jewelry