Jessica Rose Stitchery's Policies
Payment is required before the shipment of products. If you are requesting a custom order, payment will occur after we have agreed on a design and before the product is made.
The time I need to prepare an order for shipping varies. For details, see individual items. Items will be shipped in a timely manner. Made-to-order items will require longer processing times so they can be made with care.
Refund & Exchange Policy
Refunds will be given if you received a damaged or incomplete item. Buyer must pay return shipping costs if this issue arises. Buyer must contact me within 14 days of purchase to return an item.
I will only use your shipping and billing address, and contact information To communicate with you about your order To fulfill your order For legal reasons (like paying taxes)
Feel free to contact me at firstname.lastname@example.org with any additional questions, comments, or concerns.