JlW Products's Policies
Take a look around. We want you to love what you choose and will work with you as best as we can to make your shopping experience the best it can be. Whether that means gift packaging at no extra cost or sending you extra photos before you buy of the piece you love.
We would like payment within two days orf purchase so we can get your order out to you as soon as possible.
We ship via usps. Generally we just ship general shipping. Please let us know if you need it faster. We generally ship next day after payment is received or if early enough in the day we ship same day. If for some reason there is a delay we will let you know.
Refund & Exchange Policy
We will not generally refund or exchange as these are one of a kind pieces. We will however do our best to make sure you are satisfied.
Please let us know if there is anything you are unhappy with so we can do our best to correct it.