Introduction

Intentional Design is devoted to creating unique accessories for the home, apartment, loft or office. All products represent custom made products that are assembled by hand. Most of the products that I sell represent items that I personally use in my home or office. I do not produce anything that I would not proudly display in my home. Paul Chupp - Owner

Payment Policy

Payment for orders will be through Paypal. Once payment is received I will begin the process of assembling and shipping your order. I maintain an inventory of most items, if in inventory your order will ship within 2 business days. If the item is out of stock, allow 5 - 10 days for manufacture and shipping.

Shipping Policy

There is no charge for shipping, however, due to the cost, I do not ship outside the continental United states. I maintain an inventory of most items, if in inventory your order will ship within 2 business days. If the item is out of stock, allow 5 - 10 days for manufacture and shipping.

Refund & Exchange Policy

If you are unsatisfied with your product, I will issue a refund within 90 days of delivery. After 90 days no refunds will be issued. Because current pricing includes shipping and handling, there will be a 25% restocking fee. I also request that the buyer pay for return shipping.

Other Policies

Your business is very important to me, I value any feedback (good or otherwise) about the product you ordered and the overall experience. If you are unsatisfied with your product or your experience, please give me the opportunity to make it right. Most of my products are intentionally designed with an industrial, steampunk or vintage type of appeal. These products are purposefully made from industrial type materials and may contain manufacturer markings, surface imperfections and a weathered appearance. This is intentional! Items made from iron pipe may oxidize if they become wet or are kept in extremely humid conditions (I have several iron pipe lamps and accessories in my home in humid South Texas and the only items that have oxidized are those that I have intentionally oxidized by spraying with a fine mist). All electrical components are UL approved items.

Contact Information

Paul Chupp - Owner [email protected]

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