I am happy to discuss custom orders, and reserving items. please just convo me so we can talk about it. (measurements in customs orders can be altered, you may want them shorter or longer,please contact me first to discuss the cost difference) This item pictured is the one for sale. But i can custom make most all items, but take into consideration the following: This item is custom made and ONE OF A KIND and i cannot reproduce this exact item, But i can custom make something similar for you, please contact me so we can talk about the details. Sometimes i add additional photos (of other items) along with the photos for the item i'm selling., so you can get an idea of other items i have for sale. Most of the time it is the last photo and has a sign saying "More of ThelmaLu's creations" I can wholesale, custom orders I list measurements for my items in my product descriptions. If you have questions about additional measurements, please convo me and I will be happy to give you those measurements. If you need a better close up photo of an item, just let me know. Please allow 1-2 weeks for custom orders., But could be sooner depending on the item.

Payment Policy

Paypal , Because it is the safest and most established on the internet. (Please Note: You can pay with your Visa/MasterCard through PayPal without signing up for a PayPal account). Payment via Paypal within 3 days of purchase, unless otherwise arranged. If payment is not received within 3 days the item will be re-listed. I would be happy to reserve something for you with a deposit , please contact me.

Shipping Policy

Please check with me before ordering if you have any concerns about postage. Please contact me prior to purchasing for shipping cost if they are not listed. If you are buying more than one item i may be able to give you a multi shipping discount please contact me before paying. I ship USPS priority mail with delivery confirmation for US customers., Unless the item will not fit into a priority mail box (which most of my items do) than it will be shipped first class. For customers outside the US: 
International customers are responsible for all fees associated with shipping to their respective countries. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; Customs policies vary widely from country to country; you should contact your local customs office for further information. I cannot take responsibility for customs charges on items, these, if applied, are determined by your local customs authority and are not included in your shipping. ***To purchase insurance, delivery confirmation, signature confirmation, or other shipping services, please let me know

Refund & Exchange Policy

I want you to really LOVE your purchase! 

But because these items are custom made or one of a kind, I can't offer refunds.....BUT I will offer EXCHANGES for credit in my shop or the exchange of another item at the same price. Exchanges are given on a case-by-case basis. You must notify me of a Exchange request within 3 days of receiving your order and are subject to the following conditions: **** 1. Buyer must pay return shipping and shipping for the replacement item back to you. **** 2. Item your returning must be unworn and returned in original condition. **i

ThelmaLu by jvinnyg cannot be held responsible for items damaged or lost during shipping.

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