Hooked On Kolor's Policies
I try my best to be flexible in my polices. If you see something that you have a question on, please contact me!
Payments must clear within 7 business days and will be required before orders are shipped.
I ship all items via USPS Priority Mail. This includes a tracking number and up to $50 insurance. If you would like a shipping upgrade, please contact me. There will be an additional charge. I will take responsibility if items are broken or lost in transit. Items are shipped after payments have cleared.
Refund & Exchange Policy
Returns are accepted, although I am not responsible for any shipping charges. Items must be returned in their original condition.
I can rush orders. Please contact me prior to ordering to ensure that I can get the items to you in time. I will also customize any product in my shop. Whether it is color, size, or something else. Colors can be customized for no additional charge. Prices of other customizations will be discussed individually. Feel free to ask questions!
Feel free to contact me through Aftcra or any of the following methods: Email: email@example.com Facebook: www.facebook.com/HookedOnKolor Instagram: @hookedonkolor